Who we are
Nexus International Finance Ltd, trading as NexusFinX, company number 15676, registered office Hamchako, Mutsamudu, Anjouan, Union of Comoros, is responsible for your personal information. Contact us about privacy at [email protected].
What we collect
- Identity and contact details: name, date of birth, nationality, address, email, phone number, and copies of identity documents.
- Business details: for business accounts, information about the business and the people who own, control or use it.
- Financial information: source of funds and wealth, expected account activity, account balances and payment details.
- Checks: results of identity, sanctions and politically-exposed-person checks.
- Communications: emails and messages with us.
- Technical information: when you use our website or platform, your IP address, browser and device information, and log-in activity.
Why we use it
| Purpose | Legal basis |
|---|---|
| Assessing your application and carrying out KYC checks | To comply with our legal obligations; to take steps before entering into a contract with you |
| Opening and operating your account, and processing payments | To perform our contract with you |
| Preventing money laundering, terrorist financing, fraud and sanctions breaches | To comply with our legal obligations |
| Answering your questions and complaints | Our legitimate interest in providing good service |
| Keeping our website and platform secure | Our legitimate interest in protecting our systems and clients |
We do not use your information for marketing by third parties, and we do not sell it.
Where it is stored
We store information on our own systems. Where we use cloud hosting, our servers are provided by DigitalOcean in India. Some of the people and organisations we share information with are in other countries. Where we transfer information abroad, we take steps to protect it, such as contractual safeguards.
How long we keep it
We keep KYC and transaction records for seven years after our relationship with you ends, as anti-money-laundering rules require. If you contact us but do not apply, we keep your enquiry for 12 months.
Your rights
Depending on the law that applies to you, you may have the right to:
- see the information we hold about you
- correct information that is wrong
- ask us to delete information, where we are not required to keep it
- object to or restrict how we use it
- receive a copy of information you gave us in a portable format
- withdraw consent where we rely on it
Some rights are limited by anti-money-laundering law. For example, we cannot delete KYC records before the retention period ends. To use your rights, email us. We reply within one month. You may also complain to the data protection authority in the country where you live.
Security
We protect your information with access controls, encryption and staff confidentiality obligations. We will never ask for your password by email or phone.
Changes
We will post any changes to this policy on this page and tell clients about significant changes by email.