Every fee we charge is on this page. The same fees apply to personal and business accounts.
| Fee | Amount | When it is charged | Refundable |
|---|---|---|---|
| KYC review | USD 1,500.00 | When you apply, before the review begins | No, including if your application is declined |
| Account opening | USD 6,000.00 | Only after your application is approved | Yes, if you close your account within 30 days of it becoming active, without having made or received a payment |
| Incoming payment | 1% of the amount | On each payment you receive | — |
| Outgoing payment | 1% of the amount | On each payment you send | — |
| Currency conversion | 2% of the amount converted | On each conversion between USD, EUR and GBP | — |
| Returned payment | Depends on the payment | If a payment is returned; we tell you the amount before we deduct it | — |
| Dormant account reactivation | USD 6,000.00 | To reactivate an account after 12 months without a payment | No |
| Closing a dormant account and returning the balance | None | On request by email | — |
| Monthly or annual fee | None | — | — |
| Account closure | None | — | — |
The 1% payment fee is charged in the currency of the payment.
| If you | Amount | Our fee |
|---|---|---|
| Receive a payment | USD 10,000.00 | USD 100.00 |
| Send a payment | EUR 5,000.00 | EUR 50.00 |
| Convert USD to EUR | USD 10,000.00 | USD 200.00 |
Cost of opening an account: USD 1,500.00 when you apply, and USD 6,000.00 if you are approved. Total USD 7,500.00 before any payment fees.
The KYC fee pays for the review of your application, which we carry out whether or not you are approved. This is why we publish our requirements and eligibility rules before you apply, and why you can ask us questions before you pay.
If you close your account within 30 days of it becoming active, and no payment has been made to or from it, we refund the USD 6,000 opening fee in full. We send the refund by SWIFT, with the charge option OUR, to the account it came from, within 10 business days of your request.
We convert at the exchange rate published by XE (xe.com) at the time of conversion. Our fee is 2% of the amount converted, charged on top of that rate.
International payments pass through other banks, which may charge their own fees. These are not NexusFinX fees and we do not control them.
Outgoing payments. We send all payments with the SWIFT charge option OUR, so the recipient receives the full amount. Charges from other banks on your outgoing payments are paid by you, and are deducted from your balance in addition to our 1% fee.
Incoming payments. The sender chooses the charge option. If they choose SHA or BEN, other banks may deduct charges before the payment reaches us. Ask your payers to use OUR if you need to receive the full amount.
If a payment is returned, the charge depends on the banks involved. We tell you the amount before we deduct it.
Both fees are paid in USD by SWIFT transfer, to the account details we send you. Please send them with the charge option OUR, so that the full amount reaches us.
If we change our fees, we tell existing clients at least 30 days before the change takes effect.
This fee schedule was last updated on 25 Sep 2026.
Email [email protected]. We answer Monday to Friday, 12:00–19:00 Anjouan time (UTC+3).
