Fees

Your account becomes active on the day your account opening fee is credited. The fee itself does not count as a payment into your account.

We refund the USD 6,000 account opening fee, less the bank charges for the refund transfer, if, within 30 days of your account becoming active and before any payment has been sent from or received into your account:

• you ask us to close your account and refund the fee, or
• we close your account.

A payment that we reject, or return without crediting it to your account, does not count. Once a payment has been sent from or received into your account, or once 30 days have passed, the fee is not refundable.

If you ask for a refund and the conditions above are met, we close your account and send the refund within 10 business days of your request. Any payment that arrives after your request is returned to the sender. If we close your account, we send the refund within 10 business days of closing it.

We send the refund by SWIFT, in USD, only to the account the fee was paid from. Bank charges for the refund transfer are paid by you and deducted from the amount refunded. We do not charge our 2.5% outgoing payment fee on a refund. We make a refund only where the law allows it.

We convert at the exchange rate published by XE (xe.com) at the time of conversion. Our fee is 2% of the amount converted, charged on top of that rate.

International payments pass through other banks, which may charge their own fees. These are not NexusFinX fees and we do not control them.

Outgoing payments. We send all payments with the SWIFT charge option OUR, so the recipient receives the full amount. Charges from other banks on your outgoing payments are paid by you, and are deducted from your balance in addition to our 2.5% fee.

Incoming payments. The sender chooses the charge option. If they choose SHA or BEN, other banks may deduct charges before the payment reaches us. Ask your payers to use OUR if you need to receive the full amount.

If a payment is returned, the charge depends on the banks involved. We tell you the amount before we deduct it.

The account opening fee is paid in USD by SWIFT transfer, to the account details we send you. For a personal account, it must be paid from a bank account in your own name. For a business account, it must be paid from a bank account in the name of the business. We cannot accept payment of the fee from any other account. Please send it with the charge option OUR, so that the full amount reaches us.

The dormant account reactivation fee is paid in the same way. If your account holds a USD balance of at least USD 6,000, you can instead ask us to deduct the fee from that balance.

If we change our fees, we tell existing clients at least 30 days before the change takes effect.

This fee schedule was last updated on 19 Oct 2026.